NatRevMD

#143 Deductibles Just Reset. Here's How to Avoid the Collections Nightmare

NatRevMD Episode 143

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0:00 | 13:50

It’s January, and that means deductibles have reset. For most medical practices, this is the start of a patient collections nightmare that cripples cash flow in February and March. But it doesn’t have to be.

The root of all patient AR is a failure to communicate. In this episode, you’ll get a 3-step playbook to get ahead of the Q1 AR explosion by setting clear expectations with your patients.

In this episode, you will learn:

  •  The exact script your front desk must use to eliminate patient “sticker shock.”
  • Why you must verify benefits for every single patient in Q1, with no exceptions.
  • How to make upfront payment collection a standard, non-awkward policy.

This 15-minute episode provides a clear, urgent strategy to protect your cash flow and save your team from chasing debt all quarter. Don’t start the year in a hole.

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