NatRevMD
Medical billing tips for healthcare professionals — by healthcare professionals.
This podcast is here to help private practices get paid what they’ve earned. We share real-world strategies for accurate coding, smoother billing workflows, and fewer denials — all from a team that’s been in your shoes. Whether you’re just getting started or trying to tighten up your revenue cycle, you’ll get practical advice you can actually use.
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NatRevMD
#152 The 5 Dysfunctions Holding Your Medical Practice Back (And How to Fix Them)
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Recent Resources
- 2026 Margin Protection Playbook: https://natrevmd.com/2026-margin-protection-playbook/
- Eligibility Billing Verification Checklist: https://natrevmd.com/eligibility-billing-verification/
If your practice feels stuck in gossip, silos, passive resistance, or quiet resentment—this episode is for you.
In today’s episode, Dr. Heather Signorelli breaks down Patrick Lencioni’s The 5 Dysfunctions of a Team and explains how culture issues directly impact practice revenue, turnover, accountability, and operational efficiency.
You’ll learn:
• Why absence of trust is the foundation of every team problem
• How fear of conflict leads to hallway conversations and poor buy-in
• Why lack of commitment sabotages major decisions like EMR changes
• How avoidance of peer accountability delays billing and hurts cash flow
• What “inattention to results” looks like in a medical practice
• Practical strategies to rebuild trust, encourage healthy conflict, and align your team
Culture is not just a leadership concept—it’s a financial one. Dysfunctional teams lead to dysfunctional metrics.
If you want to reduce eligibility denials, improve chart sign-offs, increase buy-in, and drive better results—this episode gives you the framework to start.
Interested in a free practice analysis? Visit natrevmd.com